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Need help with a product? Call +1 (563) 227-3539 Monday–Friday, 9 AM–5 PM CST
Need help with a product? Call +1 (563) 227-3539 Monday–Friday, 9 AM–5 PM CST

Payments Policy

Payment Processing 

We accept Visa or Mastercard payments for all orders placed on our website. All orders are processed in USD. 

  • Upon placing an order, your card is charged immediately with the full order value
  • Once your order is successful, you'll receive and order confirmation email with your receipt
  • If your payment fails, the order will not be placed and a message will be shown. Please check your billing details or contact your bank

Payment Security

All payments are processed through our partner Authorize.net. During checkout, your payment information is protected using encryption. We do not store your credit card information, and your card details are securely transmitted directly to our payment processor.

Questions About our Payments Policy?

Email us at: support@sjbackyardinc.com

Address: 131 W 10th St, Dubuque, IA 52001, United States

Phone: +15632273539

Customer Support: 

Get in touch from Monday to Friday: 9AM – 5PM CST (except for Weekends)

We aim to respond to emails within 24 hours during our business hours.